"The rooftop hot pools and sauna are a highlight, but the restaurant and friendly staff are also outstanding."
Leslie J from United States
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"4 seasons simulated hot springs area over looking mountains."
Jet441011 from Canada
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"The hotel restaurant served wonderful food, great drinks, and has an amazing vibe and excellent exceptional service."
GioraG from Israel
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"Our room had a wide balcony with Mountain views, also plenty of onsite complimentary parking."
GSD250 from United Kingdom
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"Delightful new property in Banff with a well-priced high-end restaurant!"
Ron & Annette from Canada
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3-star mountain oasis in Banff
Amenities
Otter Hotel provides guests with a range of on-site facilities that enhance their stay. The hotel includes a heated indoor swimming pool and a well-equipped fitness center for those seeking active leisure. Additionally, a fun games room is available for guests of all ages to enjoy.
Rooms
The hotel offers 52 guest rooms, each designed with comfort in mind. Standard accommodations feature mini-fridges and coffee makers, while deluxe suites come with kitchenettes for added convenience. Additionally, some rooms have private balconies providing scenic views of the surrounding landscapes.
Location
Situated in the heart of Banff, the hotel is just steps away from the Banff National Park entrance. Guests can quickly access nearby attractions such as the Banff Upper Hot Springs and Lake Louise. The central location allows for easy exploration of local shops and restaurants.
Wellness
The hotel promotes relaxation with a dedicated wellness area, including a sauna for unwinding after a day outdoors. Guests can also take advantage of nearby natural hot springs, which enhance the overall wellness experience. Various spa services can be accessed at nearby facilities throughout Banff.
Dining
On-site dining is available at the Otter Lounge, providing a casual atmosphere to enjoy meals. The menu focuses on hearty, locally-inspired dishes, catering to different tastes. Breakfast options are offered, ensuring guests start their day well-fueled.
Highlights
Location: Steps away from Banff National Park entrance
Rooms: 52 guest rooms with mini-fridges
Dining: Casual atmosphere at Otter Lounge
Wellness: Relaxation area with sauna
Must-do experiences
Hike the Grassi Lakes Trail for stunning views and turquoise lakes.
Savor local elk burgers at The Bison Restaurant for a tasty treat.
Visit the Whyte Museum for rich local art and cultural history.
Take a stroll on Banff Avenue to discover artisan shops and cafes.
Experience the Old Banff Cemetery for unique historical insights.
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Superior King Suite
2 persons
1 King-size bed
Air conditioning
Balcony
room details
Guest Room
4 persons
Air conditioning
Balcony
room details
Check Dates & Room Rates
See what's available for your travel dates
September 2026 - September 2027
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Check-in/ Check-out
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
Non-smoking rooms
24-hour reception
Air conditioning in public areas
Smoke detectors
Room features
Air conditioning
Tea and coffee facilities
Ironing facilities
Bathroom
Bath/ Shower
Hair dryer
Media
Direct dial telephone
AM/FM alarm clock
Show more
Otter Hotel Location
1000 600 Banff Avenue, Banff, TIL 1H8,
Explore Banff
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Bow Falls
25 minutes' walk
Flowing powerfully, Bow Falls offers stunning views and a chance to witness nature's beauty along the Bow River.
Buffalo Nations Luxton Museum
30 minutes' walk
A cultural experience highlighting Indigenous history, the museum features artifacts, exhibits, and engaging storytelling.
Lake Minnewanka
25 minutes walking
This scenic lake offers boat tours, picnic spots, and breathtaking views, creating an ideal outing for all nature lovers.
Fairmont Banff Springs
25 minutes' walk
A historic castle resort boasting stunning architecture, fine dining, and beautiful gardens overlooking the Bow Valley.
Whiskey Creek
7 minutes' walk
Perfect for thrill-seekers, Whiskey Creek offers an exhilarating environment for whitewater rafting and outdoor adventures.
Douglas Fir Resort Waterslides & Pools
7 minutes' walk
A family-friendly destination featuring waterslides and pools, an excellent spot for relaxation and fun for all ages.
Domino's Pizza
2 minutes' walk
Offering a casual atmosphere, Domino's serves pizza and quick bites, ideal for a laid-back meal with customizable options.
Cougar Pete's Restaurant & Lookout
30 minutes' walk
This restaurant features stunning views and serves hearty Canadian fare, making it perfect for family dining and special occasions.
Banff Centre for Arts and Creativity
25 minutes' walk
Hosts various events, galleries, and performances, offering enriching experiences for art lovers and families throughout the year.
Banff Park Church
10 minutes' walk
An inviting venue for community events and services, ideal for guests looking for family-friendly activities or quiet reflection.
Getting around
City Centre
Banff 17 min · 4600 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Number of rooms:
174
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Review score
Based on 41 verified reviews
8.4 /10
Great
76 %
Recommend
Pros
Simulated hot springs
Cute reception
Restaurant atmosphere
Cons
Inconsistent staff friendliness
Room heating noise
Guest reviews
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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